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Frequently Asked Questions

What is your average lead time?

Our estimated lead time is 10-14 weeks, after artwork approval and payment submission. This range varies based on quantities and busy season (August-November), and is not guaranteed until all purchasing is complete and in-house.

What is the minimum order quantity?

For in-line scents, 150 units per SKU/scent or 250 units for screen prints. For custom scent projects, the minimum is 500 units per SKU/scent. For custom sources, MOQs are shared on a per-project basis.

Do you have in-house designers?

Yes! We have an experienced staff of packaging designers that help bring your brand to life through scent.